On the Frontlines of Prevention: Empowering Hospitality Staff to Disrupt Trafficking
Human trafficking affects people of every gender, background, and nationality, and it can occur in communities of all sizes across the country.
Hospitality professionals—whether at the front desk, in housekeeping, or serving guests—are uniquely positioned to notice unusual activity through their everyday interactions. With the right training, resources, and support, staff become partners in recognizing potential warning signs and taking appropriate, responsible action. This awareness and vigilance help strengthen safety, protect individuals at risk, and reinforce the industry’s commitment to being part of the solution.
In collaboration with the AHLA Foundation and Marriott International, PACT offers free online training courses to help companies and their associates identify and report suspicious activity.
With more than 2.6 million completions to date, the training continues to equip an increasing number of hotel associates with the skills and awareness needed to help disrupt trafficking!
Available in both 30-minute and one-hour formats, the training covers:
What human trafficking is
The differences between sex trafficking and labor trafficking
The risks that trafficking poses to businesses
Who the victims are
Key indicators of sex and labor trafficking
How to safely respond and more
The training includes interactive practice questions and real-world scenarios to strengthen decision-making. Notably, the content is survivor-informed, shaped by the lived experiences of those who have endured trafficking.
None of this would be possible without AHLA Foundation’s longstanding commitment to protecting vulnerable communities and equipping the hospitality industry to be part of the solution.
New industry-led training strengthens collective efforts
Building on this momentum, a new hospitality training is now available for free to the industry, developed through a collaboration between Hyatt, Hilton and IHG. This first-of-its-kind collaboration reflects the industry’s shared commitment to equipping hotel staff with the tools to recognize and report suspected human trafficking. All three hotel companies are represented on AHLA Foundation’s No Room for Trafficking Advisory Council and contribute to shaping a coordinated, survivor-informed approach across the hospitality sector.